Tracking Says "Delivered," But I Don't Have My Package. What's next?

Tracking Says "Delivered," But I Don't Have My Package

If your order is marked "delivered" but you haven’t received it, we recommend:

• Checking with neighbors or building management.
• Submitting a lost or stolen package claim with the carrier.

COMPLEX cannot provide replacements, refunds, or accommodations for orders marked as delivered by the carrier.